Customer Events

The Customer Events module in Flux CRM provides employees with a list of upcoming events for customers. This feature helps staff prioritize which customers and their respective contracts require special attention at any given time. It ensures that nothing is overlooked and helps employees manage important milestones, such as:

• Ensuring On-Time Deliveries: Monitoring deliveries from manufacturers to ensure products arrive on time for customer events.
• Proactive Customer Care: Identifying customers who have upcoming events that may need additional attention or follow-ups.

By regularly reviewing the Customer Events list, employees can maintain a smooth workflow, ensuring customer satisfaction and timely contract fulfillment.